Privacy Policy

Last Updated: 24 June 2026

At Binary World (referred to as “we”, “us”, or “our”), we are committed to protecting the privacy of our clients, website visitors, and users. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website (www.binaryworld.nz) or engage our digital marketing, software development, business automation, or IT infrastructure services.

We govern our privacy practices in strict accordance with the New Zealand Privacy Act 2020.

1. Information We Collect

We only collect personal information that is absolutely necessary to provide, optimize, and secure our services. This information may be gathered directly from you or automatically through your interactions with our website.

A. Information You Voluntarily Provide

  • Contact Information: Name, email address, physical or billing address, phone number, and business name when you submit a contact form, request an audit, or sign up for services.
  • Account & Service Details: CRM data, financial or billing information (such as Xero or payment gateway configurations), and technical credentials provided to us during project onboarding.
  • Communication Records: Any feedback, support requests, emails, or messages sent to us via interactive portals or chatbots.

B. Information Collected Automatically

  • Device & Usage Data: IP address, browser type, operating system, referring URLs, pages viewed, and access times, captured via Google Analytics or cookies to analyze web traffic.
  • Operational Logs: Interaction logs on applications we manage or host, compiled to ensure infrastructure stability, speed performance, and security monitoring.

2. How We Use Your Information

We utilize the collected data to maintain seamless, high-performance business operations and custom tech solutions. Specifically, we use your information to:

  • Deliver, build, and support your custom websites, mobile apps, or cloud applications.
  • Execute targeted digital marketing strategies, Google Ads, and local SEO campaigns.
  • Configure business automation integrations (e.g., Make, Zapier, Xero, CRM systems).
  • Process payments, invoices, and manage service agreements.
  • Communicate technical updates, security monitoring alerts, and promotional insights (which you can opt-out of at any time).
  • Protect our physical and digital infrastructure from cybersecurity threats or unauthorized access.

3. How We Share Your Information

We do not sell, rent, or trade your personal information to third parties. We only share information under the following limited conditions:

  • Third-Party Service Providers: We may share structured operational data with trusted infrastructure vendors essential to running your platforms (such as AWS, Microsoft Azure, Google Cloud, Stripe, or Xero). These parties are bound by strict confidentiality agreements.
  • Legal Compliance: We may disclose information if required to do so by New Zealand law, or to protect the safety, rights, and physical security of Binary World, our clients, or the public.
  • Business Transfers: In the event of a merger, acquisition, or asset sale, your data may be transferred to the acquiring entity under strict privacy protections.

4. Data Security & Cross-Border Storage

We take data security seriously and employ enterprise-grade physical, technical, and administrative protections to shield your information from unauthorized access, modification, or disclosure.

  • Storage: Data may be stored securely on our local servers in New Zealand or hosted on highly secure, global cloud architectures (such as AWS or Microsoft Azure).
  • Data Integrity: We enforce daily automated backups, utilize secure SSL certificates, implement strict firewall routing protocols, and monitor system environments continuously.

5. Your Rights Under the NZ Privacy Act 2020

You possess clear legal rights regarding how your personal data is handled by businesses in New Zealand. These rights include:

  • The Right to Access: You can request a copy of the personal information we hold about you at any time.
  • The Right to Correction: If you notice that any personal details we hold are outdated, incomplete, or incorrect, you have the right to request an immediate correction.
  • The Right to Deletion/Restriction: You can request that we delete your data or limit its processing, provided it does not conflict with our ongoing legal, financial compliance, or contractual obligations.

To exercise any of these rights, please contact our Data Privacy Officer at hello@binaryworld.nz. We will process your request promptly within the statutory 20 working days.

6. Cookies & Tracking Technologies

Our website uses cookies and similar pixel tags to analyze visitor trends, manage active chat elements, and measure the effectiveness of our digital marketing. You can adjust your personal device browser settings to refuse cookies, though doing so might limit the visual functionality or performance of certain sections on our site.

7. Changes to This Privacy Policy

We may periodically update this Privacy Policy to reflect evolving technical frameworks, operational changes, or statutory adjustments in New Zealand legislation. Any changes will be published directly on this page with an updated “Last Updated” date at the top. We encourage you to review this policy periodically.

8. Contact Us

If you have any questions, concerns, or complaints regarding this Privacy Policy or how your personal information is managed, please contact us at:

Binary World

Auckland, New Zealand

Email: hello@binaryworld.nz